Open Position


Network Engineer

Puebla, Mexico

Network Engineer is responsible for design, provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This person is expected to be a subject matter expert leading and delivering multiple projects for traditional and converged network technologies. Will also input to network architecture to ensure appropriate technology strategy to meet business requirements. This individual should be a highly qualified network Engineer with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff.

General Accountabilities

  • Anticipates potential problems associated with network infrastructure or service level trends.

  • Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned.

  • Creating network architectures and designs, including architectural standards and principles, general design documentation, bills of material, and configurations.

  • Assisting business analysts in resolving reported customer issues.

  • Creating and maintaining system documentation and infrastructure drawings.

  • Review system logs assuring optimal performance.

  • The incumbent may be asked to perform other duties as apparent or assigned.

  • Engineering, configuration, installation, maintenance and upgrade the network, local area network (LAN), wide area network (WAN), Wireless LAN (WLAN), software-defined wide area network (SD-WAN) and Cisco Security Solutions.

  • Providing technical support to various customers and departments/users.

  • Reviewing anomalies that are broad and potentially service impacting.

  • Researching, evaluating and recommending hardware and software solutions.

  • Acting as an escalation point for network-related customer issues from Customer Service Center.

  • Planning of implementation activities prior to the installation of network hardware.

  • Familiarity with networking tools (ping, tracert, tracemon, NetMon, Wireshark, Solarwinds, etc.)

  • Expert knowledge and skills with Cisco Nexus using NX-OS.

  • Thorough knowledge of WLAN Controllers (WLCs), Cisco ISE, IPsec VPNs, Cisco ASR and ISR routers, Cisco Catalyst and Nexus switches and Cisco SD-WAN.

  • Proficiency in routing/switching: preferably BGP, EIGRP, OSPF, DMVPN, MPLS, VLANs, STP, VTP, IOS, IOS-XE and NX-OS.

  • Proficiency in security/firewalls: Cisco ASA/Firepower experience required, experience with Palo Alto preferred.

  • Strong understanding of server and network virtualization technologies, including ESX standard and distributed switches, ASA virtual contexts, VRFs, VPCs, and VDCs.

  • Proficiency in creating network architectures and designs, including architectural standards and principles, general design documentation, bills of material, and configurations.

  • Granular knowledge of TCP/IP, SNMP, Netflow, and network management.

  • Implementing and supporting network security solutions, such as firewalls and IPS appliances, in accordance with best practices and company policies.

 Job Qualification

  • Bachelor's degree preferred.

  • ITSM foundation training required.

  • CCNP Enterprise Infrastructure (Routing & Switching and Wireless) certification or equivalent experience.

Technical Skills

  • 7+ years network engineering experience in large Enterprise environments or MSP.

  • MSP and consulting experience highly preferred.

  • Experience working in enterprise datacenters is required.

  • Experience with Cisco routing and switching technologies is required; Nexus experience preferred.

  • Experience with Prime Site Survey, VPN Anyconnect, DMVPN, MPLS, Solarwinds, Infoblox, Splunk, Cisco ACS, F5 Balancers is highly preferred.

  • Expert Cisco configuration and troubleshooting skills across multiple platforms including Cisco Wireless, Firewall ASA, Firepower, Routing and Switching (medium to expert level), Cisco ISE, Site to Site VPNs, Cisco SD-WAN is required.

Professional Skills

  • Fluent English language skills required: verbal and written communication.

  • Self-motivated and disciplined.

  • Strong stakeholder relationship management skills.

  • Strong investigative and analysis skills.

  • Strong technical and process design and implementation skills.

  • Strong communication and presentation skills along with the ability to work in a highly collaborative environment.

  • Ability to work creatively and analytically in a problem-solving environment.

  • Manages multiple priorities in a high-pressure environment.

  • Have strong inter-personal and communication skills: capable of training users in complex topics and making presentations to internal groups.

  • Able to write intricate system and user documentation. Capable of writing and explaining purchase justifications.




Medical, Dental, and Life Insurance. Savings Fund, Vacations Bonus, Christmas Bonus, Grocery Bonus, Annual Bonus.


Vacation, Sick Days, Holiday, and Paid Leaves.

Save on commute

Paid office parking.

Discount Programs

Medical related discounts.

 Prime location

In the heart of Puebla, with views of Popocatepetl volcano, restaurants and amenities close by.

 Sponsored Events

Team social events and Christmas Dinner.

 Sport Activity

Join your colleagues in various sport activities in the area.

 Eat & Drink

Enjoy a kitchen stocked with drinks, coffee, and snacks free of charge.