Open Position
General Accountabilities
Experience working and understanding Google Cloud Operations (Monitoring and Logging).
Experience on VDC (Virtual Data Centre) to create Data Center on GCP using Google’s Best Practice Model (1 Organization + N-Projects).
Expertise on maintaining on GCP platform service like but not limited to IAM, Cloud Identity, Compute Engine, Storage, VPC, Cloud Armor, Security Operations, Firewall, Profiler, Debugger, Tracer, Monitoring and Logging, Deployment Manager, CI/CD, BigQuery, Anthos, Kubernetes (GKE), Cloud NAT, Load Balancer, Cloud Routers, Cloud Spanner, VM Manager, etc.
Monitor the ticketing queues to ensure resolution is accordance with defined service level agreements.
Maintain a ‘transparent’ relationship with internal teams and customers.
Understanding of Windows Active Directory, Group Policies, DNS, DHCP, Enterprise Patching, file, and printing services.
Experience supporting systems by optimizing performance, resolving production problems, and providing timely follow-up on reported problems.
Resolving application issues across IaaS/PaaS/SaaS.
Interpreting and maintaining systems documentation.
Provide root cause analysis of reported incidents.
Experience with monitoring systems and troubleshooting concepts.
Experience with scripting.
Technical Skills
5+ years of IT experience.
3+ years of relevant experience on Google Cloud Platform administration.
Job Qualifications
Education:
Bachelor's degree preferred.
Google Cloud Certified: Associate Cloud Engineer (preferred), training required.
ITSM foundation training required.
Education:
Bachelor's degree preferred.
Google Cloud Certified: Associate Cloud Engineer (preferred), training required.
ITSM foundation training required.
Professional Skills
Fluent English language skills required: verbal and written communication.
Experience working with multicultural teams and customers.
Self-motivated and disciplined.
Excellent meeting facilitation skills, including teleconference and web conference.
Ability to make decisions and resolve incidents.
Ability to explain technical concepts to Management, team members and customers.
Proficient in Microsoft Office product suite.
Fluent English language skills required: verbal and written communication.
Experience working with multicultural teams and customers.
Self-motivated and disciplined.
Excellent meeting facilitation skills, including teleconference and web conference.
Ability to make decisions and resolve incidents.
Ability to explain technical concepts to Management, team members and customers.
Proficient in Microsoft Office product suite.
Need More Info?
Benefits
Healthcare, dental, life insurance, savings fund, Christmas bonus, grocery bonus, annual bonus
PTOs
Vacation, Sick, Holiday, and paid leaves
Save on commute
Paid office parking
Discount Programs
Medical related discounts
Prime location
In the heart of Puebla, with views of Popocatepetl volcano, restaurants and amenities close by
Sponsored Events
Team social events, Holiday dinner
Sport Activity
Join your colleagues in various sport activities in the area
Eat & Drink
Enjoy a kitchen stocked with drinks, coffee, and snacks free of charge
